Frequently Asked Questions

Everything you need to know about bringing Graphique into your home.

What is the typical shipping timeframe for furniture items?

Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our white-glove delivery partners.

Do you offer international shipping for home decor?

Currently, Graphique ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy if a piece doesn't fit my space?

We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture returns.

Are the materials used in your products sustainably sourced?

Yes, we prioritize sustainability by partnering with artisans who use FSC-certified wood, recycled textiles, and non-toxic finishes to ensure your home is both beautiful and eco-friendly.

How can I track the status of my delivery?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Affirm at checkout.